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FAQ

SHIPPING & ORDERS

WHAT ARE THE PAYMENT METHODS AVAILABLE?

HOW SECURE IS MY PERSONAL INFORMATION?

WHY HAVE I NOT GOT MY EMAIL CONFIRMATION?

I HAVE PLACED AN ORDER, HOW LONG WILL IT TAKE TO ARRIVE?

I MESSED UP MY DELIVERY ADDRESS, WHAT DO I DO?

I ORDERED MULTIPLE ITEMS, WHY HAVE I RECEIVED ONLY PART OF MY ORDER?

FREE Shipping over $50

Portable Doggie offers free worldwide shipping on orders over $50 to more than 92 countries.

30-Day Returns/Refunds

We want you to be delighted with your purchase. If you are not happy with your order, then you are entitled to a full refund.

100% Premium Quality Products

We are sure that you will be delighted with our products & services! However, if any inconveniences occur, please contact us at info@portabledoggie.com

Secure payments

You can shop at Portable Doggie with confidence. We adhere to strict standards for payment processing, including SSL technology for secure transactions.